She makes sure that all of the kids under her wing understand what is expected of them. She always makes sure we know what opportunities are there for us, and genuinely cares about the kids.
Grew up with her. She is a local blueblood. Blueblood staff cater to blueblood kids and all the rest dont matter unless they can be used in some way.
She is an unqualified educator and councilor that holds her job simply due to her last name and friends in high places. End result of this situation is many children being harmed/cheated in diff ways.