FLAKE Don't expect and help from this woman if you have a problem with a language teacher. No matter what you tell her she will always side with the teacher.
She's a flake. If you have a problem with a teacher in the language department don't expect her to help you much or for her to even believe you.
I graduated 3 years ago; she is still the best teacher I've ever had, even in college-- she truly cares about her students, and wants all to succeed.